Shipping policy

Shipping Policy

Thank you for shopping with Paradigm Zone. Below is everything you need to know about how and when your order will be shipped.

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Where We Ship

We currently ship Australia wide only.

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Order Processing Time

Orders are processed within 7 business days of being placed.

In most cases, processing is much quicker, however during busy periods such as sales, promotions, or holidays, processing times may take the full 7 business days.

Once your order has been processed, it will be dispatched from our fulfillment centre.

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Shipping Time

After dispatch, orders are typically delivered within 2 weeks.

Delivery times may vary depending on:

• Your location

• Courier delays

• Peak periods or public holidays

Please note that shipping times are estimates and not guaranteed.

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Order Tracking

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details.

You can also track your order through your account’s order history.

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Delays & Exceptions

While we always aim to deliver orders as quickly as possible, delays can occasionally occur due to circumstances outside our control, such as carrier disruptions or high demand periods.

We appreciate your patience and understanding in these situations.

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Incorrect or Undeliverable Addresses

Please ensure your shipping address is complete and accurate at checkout.

We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. Undeliverable or refused orders may be returned to us and subject to a restocking fee.

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Need Help?

If you have any questions about shipping or your order, feel free to contact us at
📧 bookings@paradigmzone.com.au